Analysis

Technical Analysis of Problems

A brief overview in the list; details inside the article.

Format

Analysis of the case

Problem, diagnosis, solution, and conclusion. No domains, no access issues, and no unnecessary fuss.

19materials published
4A section in each analysis: problem, diagnosis, solution, and conclusion

Migrating WordPress to a new domain without losing any orders

The website was moved to a new domain, but it wasn't enough to simply copy the files; we also had to preserve the submissions, links, sitemap, redirects, and ensure proper indexing.

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The problem

After migrating WordPress to a new domain, internal links, contact forms, the sitemap, robots.txt, canonical URLs, and old redirects usually stop working. Visually, the site may load, but ads…

Result

The site began loading on the new domain as the main operational version, the forms continued to accept submissions, and search and advertising links no longer led to a dead page.

The website receives advertising traffic, but is occasionally unavailable

Analysis of a common scenario: The ad is running, clicks are coming in, but the website occasionally returns errors or fails to load. In such cases, it’s important not just to restart the service, but to identify the recurring cause.

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The problem

The website is unstable: it occasionally fails to load, displays errors, or disrupts the user's path from an ad to the application form.

Result

The owner receives not only a fully functional website, but also a clear explanation of the reasons behind the changes made and any remaining risks.

Morning website outages following the control panel's automatic update

The websites would regularly go down for about 15 minutes in the morning. The issue turned out to be caused not by the website code, but by the dashboard’s auto-refresh feature and the order in which network services were started.

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The problem

Every morning, the websites became inaccessible. Visually, it looked like a random server or SSL issue, but the consistent timing suggested a systemic cause.

Result

The websites have stopped crashing regularly in the morning. The cause has been identified, rather than simply temporarily resolved by restarting the service.

Customer inquiries and responses are getting lost due to incorrectly configured email settings

Analysis of a Common Email Issue: Website forms are sending emails, but they aren't being delivered, are ending up in spam, or are getting lost between services.

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The problem

Emails aren't being delivered, are ending up in spam, website forms aren't submitting requests, or the domain's email is configured across several incompatible services.

Result

Email becomes traceable: it’s clear who receives the messages, who sends them, which records are responsible for them, and where to look for errors.

Domain email: emails weren't being delivered and were getting lost in spam

The email system was set up, but the emails weren't working reliably: some didn't arrive, some ended up in spam, and troubleshooting pointed to DNS and the domain's email settings.

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The problem

The email service technically existed, but there was no trust in the domain: MX, SPF, DKIM, DMARC, and SMTP settings were incomplete or inconsistent. For businesses, this means lost customer responses and…

Result

Email delivery has become more reliable: messages are now being delivered more consistently, the domain now has normal email metrics, and the issue can now be monitored through specific checks.

A former employee or contractor still has critical access

Analysis of a Common Infrastructure Problem: The business uses a domain, email, CRM, and advertising, but doesn't understand who actually controls the key accounts.

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The problem

It is unclear who controls the domain, DNS, hosting, email, CRM, advertising, 2FA, and backup access credentials after employees or contractors leave.

Result

The owner understands where the keys to the infrastructure are, who has access, and which risks need to be addressed first.

After updating WordPress, the contact form stopped working

An analysis of a situation where a website appears to be functioning normally, but the contact form stops sending messages after an update to the theme, a plugin, or PHP, causing the site owner to miss incoming inquiries.

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The problem

The form indicates whether the submission was successful or failed without providing an explanation, but the request does not appear in email, CRM, or Telegram notifications.

Result

After the fix, it's clear where the request is created, where it goes, which service confirms receipt, and where to look for errors if the process needs to be repeated.

The website wasn't accessible to everyone: regional availability and proxy checks

The site was up and running on the server, but some users were seeing an error or a timeout. We had to isolate the site issue from problems related to routing, ISPs, and regional availability.

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The problem

When tested from a single computer, the site appeared to be working, but users on other networks couldn’t access it. This is a dangerous situation: the owner sees a 200 OK response, while actual customers see nothing…

Result

We stopped searching for the problem blindly. It became clear where the site was actually accessible, where the connection dropped, and where we needed to use mirrors, proxies, or DNS.

SSL is installed, but the website still appears as "not secure"

Troubleshooting an error where the certificate appears to have been issued, but the browser displays a warning, some pages open via HTTP, or the resource fails due to mixed content.

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The problem

I have a certificate, but the browser shows "Not secure," mixed content warnings appear, redirects go in circles, or part of the URL remains HTTP.

Result

The user sees a single, consistent HTTPS address; the browser doesn't complain; and forms and external resources work without mixed content.

The DNS has been changed several times, and some users are still seeing the old website

Analysis of a DNS issue: The domain has already been transferred, but some users are still being redirected to the old server, forms are working inconsistently, and the owner sees different versions of the site.

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The problem

After changing the DNS, some traffic goes to the old IP address and some to the new one. As a result, users see different versions of the site and submit requests to different locations.

Result

The domain consistently points to the correct server, the old website does not receive any unintended traffic, and the owner understands where the DNS is now managed.

CRM isn't receiving requests from the website, even though the form shows that the submission was successful

Analysis of the website → CRM workflow: The form reports a successful submission, but there is no lead in the CRM. The cause could be a webhook issue, the phone number format, validation errors, duplicate entries, or a silent API failure.

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The problem

The user submits the form, the website confirms that it was submitted successfully, but the request does not appear in the CRM or appears incompletely.

Result

Requests don't just disappear: successful ones are created in the CRM, while problematic ones are sent to review with the reason for rejection.

After the website was migrated, the links, robots.txt, and sitemap stopped working

Analysis of a website migration where pages load but internal links, the sitemap, robots.txt, canonical tags, and redirects point to the old domain or disrupt indexing.

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The problem

After the migration, the site appears to be functioning normally, but search and ad links lead to the old URLs, resulting in 404 errors, incorrect canonical tags, and a broken sitemap.

Result

The new domain becomes the primary production version without losing any requests due to broken links and technical clutter.